FAQS
Answers You Need
Looking for more info about our business or services? Check out our list of frequently asked questions below for some quick answers. If your question isn’t answered here, don’t hesitate to let us know. We’re here to help.
WHAT IS THE TURNAROUND TIME?
The standard turnaround time for sneaker cleaning is estimated at 2-4 business days.
The standard turnaround time for sneaker restorations is estimated at 7-14 days.
Next Day Turnaround is offered for an additional fee of $25 or Same Day for $40
At TCKICKZREMIX, we prioritize delivering high quality cleaning and restoration services over adhering to rigid timeframes.
All of our turnaround times given are rough estimates based on the initial assessment of the sneakers.
If delays occur with your sneakers, we will communicate promptly to provide an updated timeline and explanation.
Do you offer re-glue or sole reattachment services?
As of 2025, we no longer offer re-glue or sole reattachment services. While we understand the importance of these repairs, we've decided to focus on the services where we can deliver the highest quality and best results for our customers.
We remain committed to providing top notch cleaning and restoration services for your sneakers.
Do you offer any warranty or guarantee for services booked?
At TCKICKZREMIX, we take pride in delivering the highest level of care and attention to every pair of sneakers we handle. However,
Please note that results vary. While we strive to make your sneakers look their absolute best, the outcome depends on factors such as the sneakers condition, materials, and age. Rest assured, all services are performed to the best of our ability and we strive to get them as close to "like new" as possible.
We appreciate your understanding and trust as we work to bring out the best in your sneakers.
SNEAKERS ARE SUBJECT TO BE SOLD AFTER 14 DAYS NO RESPONSE!